Step 1: Access the Bug Report Feature
- Locate the Bug Report button in the top section of the desktop interface, positioned to the right of your project name
- Click the Bug Report button to initiate the reporting process
Step 2: Download Log Files
- Upon clicking the Bug Report button, log files will be automatically downloaded to your device
- These log files contain technical information that helps our development team diagnose issues more effectively
Step 3: Complete the Bug Report Form
- A bug report web form will automatically open in your default browser
- Please provide the following information:
- Bug Description: Write a clear description of the issue you encountered
- Screenshot Upload: Attach relevant screenshots that demonstrate the problem
- Log File Upload: Upload the log files that were downloaded in Step 2
Step 4: Join Our Community for Real-time Support
For English-speaking Users:
- Join our CAMEL-AI Discord 🤖｜eigent channel : https://discord.gg/HgSesTVC for bug discussions and community support
- Get direct assistance from our team and community members
For Chinese-speaking Users:
- Add our WeChat assistant: CamelAIOrg to join the bug fix group for Chinese community support
- Communicate with our Chinese-speaking support team
Alternative: GitHub Issues
Developers and technical users are welcome to report issues directly through our GitHub issues:- Repository URL: https://github.com/eigent-ai/eigent
- Submit detailed issues with reproduction steps
Important Notes
- Always include log files when reporting bugs for faster resolution
- Provide as much detail as possible in your bug description
- Screenshots help our team understand visual issues more quickly
- Our community channels provide the fastest response times for urgent issues