Bug Report

Step 1: Access the Bug Report Feature

  1. Locate the Bug Report button in the top section of the desktop interface, positioned to the right of your project name
  2. Click the Bug Report button to initiate the reporting process

Step 2: Download Log Files

  • Upon clicking the Bug Report button, log files will be automatically downloaded to your device
  • These log files contain technical information that helps our development team diagnose issues more effectively

Step 3: Complete the Bug Report Form

  • A bug report web form will automatically open in your default browser
  • Please provide the following information:
    • Bug Description: Write a clear description of the issue you encountered
    • Screenshot Upload: Attach relevant screenshots that demonstrate the problem
    • Log File Upload: Upload the log files that were downloaded in Step 2

Step 4: Join Our Community for Real-time Support

For English-speaking Users:

  • Join our CAMEL-AI Discord 🤖|eigent channel : https://discord.gg/HgSesTVC for bug discussions and community support
  • Get direct assistance from our team and community members

For Chinese-speaking Users:

  • Add our WeChat assistant: CamelAIOrg to join the bug fix group for Chinese community support
  • Communicate with our Chinese-speaking support team

Alternative: GitHub Issues

Developers and technical users are welcome to report issues directly through our GitHub issues:

Important Notes

  • Always include log files when reporting bugs for faster resolution
  • Provide as much detail as possible in your bug description
  • Screenshots help our team understand visual issues more quickly
  • Our community channels provide the fastest response times for urgent issues
Thank you for helping us improve our product through your feedback and bug reports!